HOW CAN WE HELP YOU
Family, First.
Whether it’s via Email, Text, Call, Live Chat, Video Chat, or Virtual Consultation, our exceptional Customer Experience Team is here to help you all day, every day, in every way. At UPPAbaby, we put you and your family first.
CX Holiday Hours: Our team will be unavailable from this day to this other day. We’ll start responding to things once we get back.
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Call
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Video Chat
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Live Chat
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Register Your Product
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Customized Service
When your product has been registered, we can check the serial number for maintenance history and warranty information.
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Limited Lifetime Warranty
Some parts and repairs may be covered by our limited lifetime warranty. Find out here.
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Product Alerts
If we need to contact you about an update or alert for your product, your registration will help us assist you.
Schedule a complimentary virtual consultation
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Before the appointment
Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!
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During the appointment
One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.
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After the appointment
We’ll send you a follow-up up email with any further details or documentation that might be of assistance.